WordPress Website Care Plans

Taking Care of Your Website

Your website is a crucial part of your business or organisation. It’s a channel through which you can connect and engage with your audience. It generates leads and, in many circumstances, revenue too. As such, you want peace of mind that your investment is being looked after and available to your audience at all times.

As your business grows and evolves, you need to make sure that your website does the same to keep reflecting your goals and reaching your audience.

It is also vital that your website is well maintained so it continues to run safely and securely.

Just like any software, websites require maintenance to keeping them working properly. Avoiding website maintenance can be likened to not regularly servicing your car. You wouldn’t be able to drive your car for very long if you didn’t maintain it; the same process is true for your website. Your website should always be live, ready for your audience and presenting your business at its best.

This is where my WordPress Care Plans come in. While you are busy with your business I can give you peace of mind by making sure your website is running smoothly and helping to keep any problems away. I can also assist you by making sure the website grows with you to help reach your goals.

There are three different Care Plans to choose from to suit your needs and requirements. Each of them will give you peace of mind knowing that your website is being taken care of.

Choose Your Care Plan

Pick a plan that best suits your needs. You can upgrade at any time.

MaintainEssentials for those wanting solid support and peace of mind that their WordPress website is up to date and ready to grow.
			 £ 65 
			per month


WordPress updates


Theme and Plugin updates


Preventative maintenance
Daily backups
Security scanning
Database cleaning and optimisation
One hour support time

GrowGreat for those who are after extra WordPress support, content updates and consultancy to keep growing and make an impact.
			 £ 160 
			per month


WordPress updates


Theme and Plugin updates
Preventative maintenance
Daily backups
Security scanning
Database cleaning and optimisation
Reports
Two hours support time
Priority support
Scan and fix any broken links
Uptime monitoring & performance scans
30 minutes monthly consultation

ExcelThe ultimate support for your WordPress site; perfect for those who want to make an impact and lead the way in their marketplace.
			 £ 320 
			per month


WordPress updates


Theme and Plugin updates
Preventative maintenance
Daily backups
Security scanning
Database cleaning and optimisation
Reports
Four hours support time
Priority support
Scan and fix any broken links
Uptime monitoring & performance scans
One hour monthly consultation
SEO ranking report

Need peace of mind?

Let me help

Care Plan Frequently Asked Questions

Why do I need a WordPress Website Care Plan?

Your WordPress website is a great investment and like any investment it makes good sense to look after it.

It is very important to always keep your website’s framework and plugins updated to ensure your website runs smoothly and keep potential hackers from trying getting into a web server through outdated software. Every month security and maintenance releases are published for the software used in your WordPress website and it is in your best interest that these updates are implemented as soon as possible.

If for some reason your website does get hacked, it is also good know that you’ve got access to a professional who will know what to do to remedy the situation and get your website back into business.

Can't I just update WordPress and the plugins myself?

You could update the WordPress core and plugins yourself—but would you really feel confident in doing this?

A WordPress Website Care Plan will ensure that your investment is properly updated, is secure and continues to run smoothly—giving you peace of mind and allowing you to spend time interacting with your audience and growing your business.

What happens if my website goes down, is hacked, breaks, etc?

One of the main purposes of the care plans is preventative care, so I work hard to prevent anything bad from happening.

I cannot promise your website will not be hacked but I can promise I will do everything I can to prevent it. However, in the case something does happen and your website needs some emergency care, I will be here to help in the restoration of the website from one of the backups.

If your website is hacked and requires cleaning, as opposed to restoring the site from a backup, then this is an expert field which should be processed by those who have the expertise; I am not responsible for cleaning a hacked site. I will liase with you though to help resolve the situation.

What if I need something outside the plans?

If you have a request that is beyond what is included in your care plan, please contact me to discuss it. When we’re clear on what’s required I will provide a separate quote for your approval before commencing any work.

Don’t forget I provide graphic design and photography services as well as website solutions.

Can I use my own web host?

Potentially, yes. I can review your current hosting to make sure it fits the purpose for your website. If I feel you will be better served by different hosting I will recommend an alternative.

What tasks are included in the dedicated support time? / What is included in the support ticket element?

Generally anything that can fit into the support time for the plan you are on. In the Maintain plan these would be small changes such as content changes, small design alterations, adding calendar events or uploading a blog post that you are providing the content and images for. The Grow and Excel plans allow for more complex changes and development.

Requests that would go over the included support time would be subject to a separate quote and approval before carrying out the task.

Can I cancel at any time?

Yes, you can.

I would love to continue building a valuable relationship with you but if you really need to go you can simply contact me to cancel your plan.

On cancellation, you will need to be aware of the minimum requirements that you will need to do yourself to help protect your investment and keep your site secure and in good working order.

Can I take out a WordPress Website Care Plan even if my website was not built by you?

Yes you can—and that would be a very wise decision!

First of all I would need to carry out out an evaluation of your website to see how it was built, any potential problems that could arise, if we are a good fit to work together and which Care Plan would suit you best. An evaluation fee of £200 will be charged for this service which will give you suggested solutions for how best to proceed.

Contact me to start the ball rolling and I will be in touch as soon as possible.

How does the Monthly Consultation and Advice work?

These times work best either on the phone or via a video call and can help focus a trajectory of the website for growth and improvements. This time can also be used to screen-share small updates and for additional training.